EI hereby grants to the customer a non-exclusive, non-assignable and non-transferable, right to access "Mindspark" or other offerings solely for usage by customer only.
The Customer cannot grant access to the techniques and practices associated with EI Offerings or any rights therein to any third party. Further, the customer gives an unconditional undertaking to EI that it shall not otherwise use or exploit EI offering for any use or purpose except as expressly set forth
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time
We have a no returns policy. Orders once placed can't be cancelled and no refunds are made. However, if you have accidentally placed two orders on the same day (inadvertently made duplicate transaction), we cancel and refund one order on written request from customer with proof of transaction.
Once your return request has been placed with Customer Service, it usually takes 7-10 days to initiate refund. The receipt of the payment would depend on the mode of payment chosen by you.
|Refund Method||Refund Receipt Time (After Initiation)|
|Bank Transfer/NEFT||2-4 business days|
|Debit Card||5-7 business days|
|Credit Card||7-21 business days|
For Debit Card and Credit Card transfers the time taken for refund depends finally on the bank. Though we would love to expedite the same, our hands are tied.
With respect to ASSET papers, EI delivers the set of papers WITHIN India through reliable courier services selected by EI. In normal circumstances, EI tries to deliver papers within 7 working days. However, EI does not assume any responsibility or liability for any loss occurred during the transit. Mindspark/ Assetonline/ AQAD are online offerings and does not require any physical material to be delivered.